Last Updated: [Insert Date]
Website: firsttiny.com
Brand: FirstTiny
Welcome to FirstTiny. These Terms & Conditions govern your use of our website, products, services, and purchases made through firsttiny.com.
By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
1. Business Information
Brand Name: FirstTiny
Business Type: Proprietorship
Owner: Miral Patel
Email: firsttinyindia@gmail.com
Phone / WhatsApp: 8153064680
Address: Shop No. 2, Aaryan City, Vandematram Road, Gota, Ahmedabad, Gujarat
2. Use of Website
You may use our website only for lawful purposes.
You agree not to:
- Use the website for fraudulent activities.
- Provide false or misleading information.
- Interfere with website security.
- Attempt unauthorized access.
- Copy website content without permission.
- Misuse product reviews or ratings.
- Place fake orders.
- Abuse COD service.
- Use the website in a way that harms FirstTiny or other customers.
3. Eligibility
The website is intended for use by adults, parents, and guardians.
By using this website, you confirm that you are legally capable of entering into a binding agreement.
Children are not permitted to create accounts, place orders, or make purchases directly.
4. Account Registration
Customers may create accounts on our website.
You are responsible for:
- Providing accurate information
- Keeping login details confidential
- Updating your contact details
- All activity under your account
FirstTiny may suspend or restrict accounts in case of suspicious activity, fraud, misuse, or violation of these Terms.
5. Product Information
FirstTiny sells toys, battery-operated toys, games, baby clothes, baby care products, baby essentials, gifts, and related products for newborns to children up to 10 years.
We try to provide accurate product information, including product images, descriptions, pricing, age suitability, features, and usage details.
However, product color, size, packaging, design, and appearance may slightly vary due to photography, screen settings, manufacturing changes, supplier updates, or batch differences.
6. Product Safety and Usage
Customers must carefully read all product labels, warnings, age recommendations, battery instructions, usage instructions, ingredient lists, and safety information before use.
Children should use toys, games, and baby products under adult supervision.
FirstTiny is not responsible for harm caused by:
- Incorrect product usage
- Use outside recommended age group
- Lack of adult supervision
- Misuse or rough handling
- Battery leakage or incorrect battery use
- Ignoring safety warnings
- Allergic reaction to baby care products
- Use after product damage
7. Imported Products
FirstTiny may sell imported products.
Imported product packaging, labels, manuals, or instructions may vary by supplier, batch, or country of origin.
Customers should review all product information before purchase and use.
8. Pricing
All prices are listed in Indian Rupees.
Prices may change without prior notice.
The final price payable will be shown at checkout before order confirmation.
FirstTiny reserves the right to correct pricing errors, cancel orders placed at incorrect prices, or contact customers for confirmation.
9. GST and Taxes
Taxes, if applicable, will be displayed as per business requirements and applicable law.
GST details may be updated on the website when applicable.
10. Order Acceptance
Placing an order does not automatically mean the order is accepted.
FirstTiny may accept, reject, cancel, or hold an order due to:
- Stock unavailability
- Incorrect pricing
- Payment failure
- Incorrect address
- Suspicious transaction
- COD misuse
- Courier non-serviceability
- Operational reasons
- Website error
If payment has been received and the order is cancelled by FirstTiny, a refund will be processed as per our refund policy.
11. Payment
We may accept:
- UPI
- Cards
- Net banking
- Cash on Delivery
- Other payment modes available at checkout
Payment gateway services may be provided by third-party providers.
FirstTiny does not store your card details, CVV, UPI PIN, or net banking password.
12. Cash on Delivery
COD may be available for eligible orders and serviceable pin codes.
FirstTiny reserves the right to disable COD for certain orders, locations, or customers.
Repeated refusal of COD orders may result in account restrictions.
13. Shipping and Delivery
Orders are generally dispatched within 2 to 3 business days and delivered within 7 to 10 business days after dispatch, depending on location and courier serviceability.
Shipping charges:
- Free shipping above ₹699
- ₹80 standard shipping charge below ₹699
For full details, please read our Shipping & Delivery Policy.
14. Store Pickup
Store pickup may be available from:
FirstTiny
Shop No. 2, Aaryan City,
Vandematram Road, Gota,
Ahmedabad, Gujarat
Pickup should be done only after confirmation from FirstTiny.
Customers may be asked to show order confirmation or registered mobile number.
15. Cancellation
Orders once placed are generally not cancellable.
FirstTiny may consider cancellation requests made via WhatsApp before dispatch on a case-by-case basis, but cancellation is not guaranteed.
For full details, please read our Cancellation Policy.
16. Return, Replacement, Exchange, and Refund
Returns, replacements, exchanges, and refunds are subject to FirstTiny’s Return, Replacement, Exchange & Refund Policy.
Requests must be raised within 5 days of delivery.
Used, opened, washed, damaged, or non-returnable products may not be accepted.
17. Offers, Discounts, and Promotions
FirstTiny may run offers, discounts, coupons, bundles, or promotional campaigns.
Offer terms may vary and may be changed or withdrawn without prior notice.
Offers cannot be exchanged for cash.
FirstTiny may cancel orders if offer misuse or fraud is detected.
18. Product Reviews and User Content
If you submit reviews, feedback, photos, videos, or testimonials, you grant FirstTiny the right to use them for website, social media, marketing, and promotional purposes.
You must not submit false, abusive, illegal, offensive, or misleading content.
FirstTiny may remove any review or content at its discretion.
19. Intellectual Property
All website content, including logo, brand name, text, images, graphics, design, product descriptions, banners, icons, and website layout belongs to FirstTiny or its licensors.
You may not copy, reproduce, modify, distribute, or use our content without written permission.
20. Limitation of Liability
FirstTiny will not be liable for indirect, incidental, special, or consequential losses arising from website use, product use, delivery delay, technical issue, or third-party service failure.
Our maximum liability, if any, will be limited to the amount paid by the customer for the specific product in dispute.
21. Force Majeure
FirstTiny will not be responsible for delays or failure caused by events beyond our control, including natural disasters, courier disruptions, strikes, government actions, lockdowns, technical failures, supply issues, or other unforeseen events.
22. Third-Party Services
Our website may use third-party services such as payment gateways, courier partners, analytics tools, marketing tools, and social media integrations.
FirstTiny is not responsible for service failures, policies, or actions of third-party providers.
23. Privacy
Your use of our website is also governed by our Privacy Policy and Cookie Policy.
24. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of India.
Any dispute shall be subject to the jurisdiction of the competent courts in Ahmedabad, Gujarat, unless otherwise required by applicable law.
25. Contact
For any questions regarding these Terms & Conditions:
Email: firsttinyindia@gmail.com
Phone / WhatsApp: 8153064680
Support Time: 10:00 AM to 10:00 PM